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Zammad Alternatives
Similar projects and alternatives to Zammad
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SaaSHub
SaaSHub - Software Alternatives and Reviews. SaaSHub helps you find the best software and product alternatives
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Zulip
Zulip server and web application. Open-source team chat that helps teams stay productive and focused.
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Wekan
The Open Source kanban, built with Meteor. GitHub issues/PRs are only for FLOSS Developers, not for support, support is at https://wekan.fi/commercial-support/ . New English strings for new features at imports/i18n/data/en.i18n.json . Non-English translations at https://app.transifex.com/wekan/wekan only.
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GLPI
GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
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osTicket
The osTicket open source ticketing system official project repository, for versions 1.8 and later
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FreeScout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
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OpenCart
A free shopping cart system. OpenCart is an open source PHP-based online e-commerce solution.
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chaskiq
A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp.
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UVDesk
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.
NOTE:
The number of mentions on this list indicates mentions on common posts plus user suggested alternatives.
Hence, a higher number means a better Zammad alternative or higher similarity.
Zammad discussion
Zammad reviews and mentions
Posts with mentions or reviews of Zammad.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2026-03-14.
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Freescout Vs Zammad
Zammad is a full-featured, open-source ticketing system built with Ruby on Rails and a modern Vue.js frontend. It handles email, chat, phone, Twitter, and Facebook channels from a single interface. Every feature -- knowledge base, reporting, LDAP, SLAs, macros, text modules -- ships in the open-source version with no paid add-ons.
- Zammad – an open-source Zendesk alternative
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6 Best Open-Source Ticketing Systems for 2025
🔗 GitHub: https://github.com/zammad/zammad
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Show HN: Libredesk – open-source customer support desk. Single binary app
I don't know how lightweight you're looking for, but you might also want to have a look at Zammad: https://github.com/zammad/zammad I worked with a self-hosted deployment of it before, and it was reasonably low-maintenance.
- The 50 best open-source alternatives to popular SaaS software
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An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
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MSP opensource ticketing tool -ITSM
https://zammad.org/ it cery customizable and has a fsitly good documentation
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Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.
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Jira Service Desk Alternative (Open Source ticketing tool)
The Redmine fork OpenProject (/r/openproject) is pretty okay for ticketing and Zammad is pretty neat too.
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Free Service Desk Software
why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly.
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A note from our sponsor - SaaSHub
www.saashub.com | 15 Jul 2026
Stats
Basic Zammad repo stats
56
5,750
9.9
5 days ago
zammad/zammad is an open source project licensed under GNU Affero General Public License v3.0 which is an OSI approved license.
Zammad is marked as "self-hosted". This means that it can be used as a standalone application on its own.
The primary programming language of Zammad is Ruby.
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