Our great sponsors
-
FreeScout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
-
WorkOS
The modern identity platform for B2B SaaS. The APIs are flexible and easy-to-use, supporting authentication, user identity, and complex enterprise features like SSO and SCIM provisioning.
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
I tried to run zammad for us, it seemed perfect.. modern look, feature rich, right balance of config to not feel overwhelming....
NOTE:
The number of mentions on this list indicates mentions on common posts plus user suggested alternatives.
Hence, a higher number means a more popular project.
Related posts
- Implement a real ticket system, a basic one or none for a tiny company with one admin?
- Selfhosted Website with forms and pricing
- Drawbacks of selfhosted ticketing Systems
- Confluence self hosted is ending, how does Wiki.js stack up as an alternative?
- Any selfhosted tool to replace Intercom/Tidio/Zendesk?