An open-source ticketing system

This page summarizes the projects mentioned and recommended in the original post on /r/sysadmin

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  • FreeScout

    FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

  • Zammad

    Zammad is a web based open source helpdesk/customer support system

    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site:

  • InfluxDB

    Collect and Analyze Billions of Data Points in Real Time. Manage all types of time series data in a single, purpose-built database. Run at any scale in any environment in the cloud, on-premises, or at the edge.

  • selfhosted-apps-docker

    Guide by Example

    I tried to run zammad for us, it seemed perfect.. modern look, feature rich, right balance of config to not feel overwhelming....

NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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