Implement a real ticket system, a basic one or none for a tiny company with one admin?

This page summarizes the projects mentioned and recommended in the original post on /r/sysadmin
Ticketing Helpdesk customer-support Support Php7

WorkOS
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  • Zammad

    Zammad is a web based open source helpdesk/customer support system

    • A simple self-hosted one: https://zammad.org/

  • FreeScout

    FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

  • WorkOS

    The modern identity platform for B2B SaaS. The APIs are flexible and easy-to-use, supporting authentication, user identity, and complex enterprise features like SSO and SCIM provisioning.

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NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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