Ruby Ticketing Projects

Zammad

16 3,822 9.8 Ruby

Zammad is a web based open source helpdesk/customer support system

Project mention: An open-source ticketing system | /r/sysadmin | 2023-05-22

Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
Helpy

2 2,318 0.0 Ruby

Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.

Project mention: Selfhosted help ticket system with Oauth2 or LDAP | /r/selfhosted | 2023-03-26

Top pick: Helpy (demo) (full SSO support)
InfluxDB

www.influxdata.com
sponsored

Collect and Analyze Billions of Data Points in Real Time. Manage all types of time series data in a single, purpose-built database. Run at any scale in any environment in the cloud, on-premises, or at the edge.

NOTE: The open source projects on this list are ordered by number of github stars. The number of mentions indicates repo mentiontions in the last 12 Months or since we started tracking (Dec 2020). The latest post mention was on 2023-05-22.