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Ruby Ticketing Projects
Zammad is a web based open source helpdesk/customer support systemProject mention: An open-source ticketing system | /r/sysadmin | 2023-05-22
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.Project mention: Selfhosted help ticket system with Oauth2 or LDAP | /r/selfhosted | 2023-03-26
Top pick: Helpy (demo) (full SSO support)
Collect and Analyze Billions of Data Points in Real Time. Manage all types of time series data in a single, purpose-built database. Run at any scale in any environment in the cloud, on-premises, or at the edge.
Ruby Ticketing related posts
An open-source ticketing system
4 projects | /r/sysadmin | 22 May 2023
Jira Service Desk Alternative (Open Source ticketing tool)
1 project | /r/selfhosted | 9 Mar 2023
Free Service Desk Software
1 project | /r/ITManagers | 8 Mar 2023
Zugriff für ca. 20 Externe auf ein Postfach
1 project | /r/de_EDV | 7 Mar 2023
Implement a real ticket system, a basic one or none for a tiny company with one admin?
2 projects | /r/sysadmin | 8 Feb 2023
Any selfhosted tool to replace Intercom/Tidio/Zendesk?
6 projects | /r/selfhosted | 18 Jan 2023
What ticketing system do you guys use? (I did some research looking for more opinions)
2 projects | /r/sysadmin | 2 Jan 2023
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www.saashub.com | 6 Dec 2023