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Ruby Ticketing Projects
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Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
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Helpy
Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.
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InfluxDB
Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.
NOTE:
The open source projects on this list are ordered by number of github stars.
The number of mentions indicates repo mentiontions in the last 12 Months or
since we started tracking (Dec 2020).
The latest post mention was on 2023-05-22.
Ruby Ticketing related posts
- An open-source ticketing system
- Jira Service Desk Alternative (Open Source ticketing tool)
- Free Service Desk Software
- Zugriff für ca. 20 Externe auf ein Postfach
- Implement a real ticket system, a basic one or none for a tiny company with one admin?
- Any selfhosted tool to replace Intercom/Tidio/Zendesk?
- What ticketing system do you guys use? (I did some research looking for more opinions)
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