Zammad
Helpy
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| Zammad | Helpy | |
|---|---|---|
| 50 | 3 | |
| 4,097 | 2,327 | |
| 2.5% | 0.0% | |
| 9.9 | 0.0 | |
| about 13 hours ago | about 1 year ago | |
| Ruby | Ruby | |
| GNU Affero General Public License v3.0 | MIT License |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Zammad
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An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
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MSP opensource ticketing tool -ITSM
https://zammad.org/ it cery customizable and has a fsitly good documentation
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Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.
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Jira Service Desk Alternative (Open Source ticketing tool)
The Redmine fork OpenProject (/r/openproject) is pretty okay for ticketing and Zammad is pretty neat too.
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Free Service Desk Software
why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly.
- Zugriff für ca. 20 Externe auf ein Postfach
- Minimalist Ticketing System
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Implement a real ticket system, a basic one or none for a tiny company with one admin?
A simple self-hosted one: https://zammad.org/
- Self hosted/Docker for Inventory and Monitoring (spiceworks alternative)
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Alternative to Peppermint ticketing? (Simple and free)
It's also on GitHub.
Helpy
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Selfhosted help ticket system with Oauth2 or LDAP
Top pick: Helpy (demo) (full SSO support)
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Any selfhosted tool to replace Intercom/Tidio/Zendesk?
Helpy (Website)
- Install grape on an existing api
What are some alternatives?
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
MantisBT - Mantis Bug Tracker (MantisBT)
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
OpenSupports - OpenSupports is a simple and beautiful open source ticket system