Ticketing system for internal IT team

This page summarizes the projects mentioned and recommended in the original post on /r/sysadmin
Ticketing Ruby JavaScript Coffeescript Zammad

WorkOS
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  • WorkOS - The modern identity platform for B2B SaaS
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Our great sponsors

  • Zammad

    Zammad is a web based open source helpdesk/customer support system

    • Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.

  • osTicket

    The osTicket open source ticketing system official project repository, for versions 1.8 and later

    • OSTicket (https://osticket.com/) is nice, I set it up for our student help desk a few years back and they are still using it with no complaints. It's also free.

  • WorkOS

    The modern identity platform for B2B SaaS. The APIs are flexible and easy-to-use, supporting authentication, user identity, and complex enterprise features like SSO and SCIM provisioning.

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NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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