MSP opensource ticketing tool -ITSM

• osTicket

  67 3,212 3.8 PHP

  The osTicket open source ticketing system official project repository, for versions 1.8 and later

  

  GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.

• SaaSHub

  www.saashub.com featured

  SaaSHub - Software Alternatives and Reviews. SaaSHub helps you find the best software and product alternatives

  

• GLPI

  78 4,185 9.7 PHP

  GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

  

  GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.

• Zammad

  52 4,401 9.9 Ruby

  Zammad is a web based open source helpdesk/customer support system

  

  https://zammad.org/ it cery customizable and has a fsitly good documentation

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