Zammad vs Brimir

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Zammad		Brimir
	Project
50	Mentions	-
4,097	Stars	1,416
3.1%	Growth	-
9.9	Activity	0.0
1 day ago	Latest Commit	-
Ruby	Language	Ruby
GNU Affero General Public License v3.0	License	-

The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.

Zammad

Posts with mentions or reviews of Zammad. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2023-05-22.

An open-source ticketing system
4 projects | /r/sysadmin | 22 May 2023

Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
MSP opensource ticketing tool -ITSM
3 projects | /r/msp | 14 May 2023

https://zammad.org/ it cery customizable and has a fsitly good documentation
Ticketing system for internal IT team
2 projects | /r/sysadmin | 19 Apr 2023

Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.
Jira Service Desk Alternative (Open Source ticketing tool)
1 project | /r/selfhosted | 9 Mar 2023

The Redmine fork OpenProject (/r/openproject) is pretty okay for ticketing and Zammad is pretty neat too.
Free Service Desk Software
1 project | /r/ITManagers | 8 Mar 2023

why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly.
Zugriff für ca. 20 Externe auf ein Postfach
1 project | /r/de_EDV | 7 Mar 2023
Minimalist Ticketing System
3 projects | /r/selfhosted | 23 Feb 2023
Implement a real ticket system, a basic one or none for a tiny company with one admin?
2 projects | /r/sysadmin | 8 Feb 2023

A simple self-hosted one: https://zammad.org/
Self hosted/Docker for Inventory and Monitoring (spiceworks alternative)
4 projects | /r/sysadmin | 30 Jan 2023
Alternative to Peppermint ticketing? (Simple and free)
4 projects | /r/selfhosted | 20 Jan 2023

It's also on GitHub.

Brimir

Posts with mentions or reviews of Brimir. We have used some of these posts to build our list of alternatives and similar projects.

We haven't tracked posts mentioning Brimir yet.
Tracking mentions began in Dec 2020.

What are some alternatives?

When comparing Zammad and Brimir you can also consider the following projects:

osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later

FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

Request Tracker - Request Tracker, an enterprise-grade issue tracking system

GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

OpenSupports - OpenSupports is a simple and beautiful open source ticket system

OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.

Cerb - Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/

MantisBT - Mantis Bug Tracker (MantisBT)