SIT
Zammad
| SIT | Zammad | |
|---|---|---|
| 1 | 50 | |
| 557 | 4,133 | |
| 0.4% | 2.5% | |
| 0.0 | 9.9 | |
| over 5 years ago | 6 days ago | |
| Rust | Ruby | |
| Apache License 2.0 | GNU Affero General Public License v3.0 |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
SIT
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todo-or-die – TODOs you cannot forget!
I want the opposite - tickets-as-code part of the git repo. Something like SIT[1]. Fossil has it, but today's standard DVCS is git.
There are 2 trends here:
1. Everything-as-a-code stored in the git repo in a text format, close to the actual source code. If you store documention-as-a-code, diagrams-as-a-code, IaaC, tests-as-a-code, loadtesting-as-a-code, etc. - then why not issues/tickets as code also?
2. Reduce number of tools/service you use in order to eliminate impedance mismatch and simplify workflows, and remove barriers to collaboration. For example if you standardize on Github, then you can use Guthub Issues, Projects, Packages, Actions, Codespaces, etc. And most developers are already having Github a/c.
[1] https://github.com/sit-fyi/sit
Zammad
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An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
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MSP opensource ticketing tool -ITSM
https://zammad.org/ it cery customizable and has a fsitly good documentation
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Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.
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Jira Service Desk Alternative (Open Source ticketing tool)
The Redmine fork OpenProject (/r/openproject) is pretty okay for ticketing and Zammad is pretty neat too.
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Free Service Desk Software
why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly.
- Zugriff für ca. 20 Externe auf ein Postfach
- Minimalist Ticketing System
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Implement a real ticket system, a basic one or none for a tiny company with one admin?
A simple self-hosted one: https://zammad.org/
- Self hosted/Docker for Inventory and Monitoring (spiceworks alternative)
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Alternative to Peppermint ticketing? (Simple and free)
It's also on GitHub.
What are some alternatives?
Erxes - Source available experience management infrastructure. Pioneering the future of experiences with XOS (Experience Operating System). Hubspot + Qualtrics alternative
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
MantisBT - Mantis Bug Tracker (MantisBT)
GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
django-todo - A multi-user, multi-group todo/ticketing system for Django projects. Includes CSV import and integrated mail tracking.
Request Tracker - Request Tracker, an enterprise-grade issue tracking system