SIT
OTRS
SIT | OTRS | |
---|---|---|
1 | - | |
557 | 766 | |
0.4% | - | |
0.0 | 7.2 | |
over 5 years ago | over 3 years ago | |
Rust | Perl | |
Apache License 2.0 | GNU General Public License v3.0 or later |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
SIT
-
todo-or-die – TODOs you cannot forget!
I want the opposite - tickets-as-code part of the git repo. Something like SIT[1]. Fossil has it, but today's standard DVCS is git.
There are 2 trends here:
1. Everything-as-a-code stored in the git repo in a text format, close to the actual source code. If you store documention-as-a-code, diagrams-as-a-code, IaaC, tests-as-a-code, loadtesting-as-a-code, etc. - then why not issues/tickets as code also?
2. Reduce number of tools/service you use in order to eliminate impedance mismatch and simplify workflows, and remove barriers to collaboration. For example if you standardize on Github, then you can use Guthub Issues, Projects, Packages, Actions, Codespaces, etc. And most developers are already having Github a/c.
[1] https://github.com/sit-fyi/sit
OTRS
We haven't tracked posts mentioning OTRS yet.
Tracking mentions began in Dec 2020.
What are some alternatives?
Erxes - Source available experience management infrastructure. Pioneering the future of experiences with XOS (Experience Operating System). Hubspot + Qualtrics alternative
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
MantisBT - Mantis Bug Tracker (MantisBT)
Zammad - Zammad is a web based open source helpdesk/customer support system
GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
django-todo - A multi-user, multi-group todo/ticketing system for Django projects. Includes CSV import and integrated mail tracking.
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website: