OTRS VS Bugzilla

OTRS

We haven't tracked posts mentioning OTRS yet.
Tracking mentions began in Dec 2020.

Bugzilla

• My first week with my SV04
  2 projects | /r/Sovol | 7 May 2023

  If it were not for the defective mounting of the E2 stepper motor and the out of square of the gantry I would keep this solidly built SV04. I would replace the magnetic printing surface immediately and after the year warranty replace the mother board with the appropriate Big Tree Tech 8 channel board available and configure standard Marlin IDEX firmware or even go Klipper for the fundamentals of the printer appear that they can provide Klipper speeds. However even though I could see the Solvol support team means well and they reply to my emails reasonably quickly, they do not appear to have the English language skills necessary to understand the gantry and stepper motor mounting problem. That, and they have a primitive email support infrastructure that even caused one Sovol team member to believe that I was asking for support for a SV06 not a SV04. Sovol support would be vastly improved if they simply install a Mozilla Bugzilla.

• For people who got into software in the 80's or 90's: how did you do bug reporting before Jira?
  2 projects | /r/AskProgramming | 8 Mar 2023

  Bugzilla

• Whats your favorite ticketing system?
  3 projects | /r/sysadmin | 14 Jan 2023

  Bugzilla. The list of Bugzilla users.

• Phabricator replacement? | Or OpenProject alternative? | issue tracking/code
  53 projects | /r/selfhosted | 2 Aug 2022

  Bugzilla - Not bad, but I hate the support style this should be 'dev' oriented

• How to empower your open source users and contributors
  3 projects | dev.to | 4 Jun 2022

  While many projects these days choose to take reports of issues alongside where their code is hosted, some prefer to use an open source or third-party solution, such as Bugzilla or Trac. Wherever a project takes reports of issues and discusses them, making it very clear where community members should report current issues makes it an easier experience for them. As a side benefit, it lowers costs for maintainers by reducing the amount of redirection they need to do.

• Web-Based Task Management Platform With Intake Form (Jira Alternatives?)
  1 project | /r/productivity | 13 May 2022

  Would Bugzilla or Flyspray work? Both are free. Sounds like what you're after is basically a ticketing system/issue tracker. Both self-hosted. Both are generally designed for software defects etc but can be configured with any task type, severity etc.

• Free STL File Queue Software?
  1 project | /r/3Dprinting | 25 Feb 2022
• Looking for a simple Bug Tracking software
  1 project | /r/Frontend | 16 Nov 2021

  Could it have been Bugzilla?

• Why does KDE have bug tracking in bugs.kde.org and not invent.kde.org?
  3 projects | /r/kde | 17 Jun 2021

  It says "next generation bugzilla". Are Bugzilla developers doing a big redesign? or rewrite? or what? Why is it "next generation" and in a separate repository to https://github.com/bugzilla/bugzilla?

• What sorcery is this? Why do my machines randomly idle with full inputs and empty outputs? Are power switches bugged?
  1 project | /r/SatisfactoryGame | 14 Jun 2021

  And they are often free, yet intended for big projects and at a very professional level. Two I have experience with (as a user) are https://www.bugzilla.org/ and https://www.redmine.org/