SIT
osTicket
| SIT | osTicket | |
|---|---|---|
| 1 | 65 | |
| 557 | 3,074 | |
| 0.4% | 1.5% | |
| 0.0 | 7.3 | |
| over 5 years ago | 22 days ago | |
| Rust | PHP | |
| Apache License 2.0 | GNU General Public License v3.0 only |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
SIT
-
todo-or-die – TODOs you cannot forget!
I want the opposite - tickets-as-code part of the git repo. Something like SIT[1]. Fossil has it, but today's standard DVCS is git.
There are 2 trends here:
1. Everything-as-a-code stored in the git repo in a text format, close to the actual source code. If you store documention-as-a-code, diagrams-as-a-code, IaaC, tests-as-a-code, loadtesting-as-a-code, etc. - then why not issues/tickets as code also?
2. Reduce number of tools/service you use in order to eliminate impedance mismatch and simplify workflows, and remove barriers to collaboration. For example if you standardize on Github, then you can use Guthub Issues, Projects, Packages, Actions, Codespaces, etc. And most developers are already having Github a/c.
[1] https://github.com/sit-fyi/sit
osTicket
-
List of your reverse proxied services
OsTicket as Ticket System
-
Ask HN: Helpdesk/ticketing software for small SaaS company
You can try osTicket https://osticket.com
The UI is very tho dated, but we're working on a rewrite with modern UI.
-
Looking for a ticketing system
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need.
- Affordable multi channel support ?
-
Help tickets
we use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free.
-
I would like to find a free software for tickets in my household
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to write up a quick guide for installing osTicket specifically for whatever version of Ubuntu you're on, cause at least on Debian I had to go track down the requisite PHP version.
- Tailor, Cobbler, Repair Ticketing System Recommendations
-
MSP opensource ticketing tool -ITSM
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.
- [Self Hosted] Options pour remplacer Jira hébergé
-
Ticketing system
Have a look at https://github.com/osTicket/osTicket
What are some alternatives?
Erxes - Source available experience management infrastructure. Pioneering the future of experiences with XOS (Experience Operating System). Hubspot + Qualtrics alternative
Zammad - Zammad is a web based open source helpdesk/customer support system
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
MantisBT - Mantis Bug Tracker (MantisBT)
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
django-todo - A multi-user, multi-group todo/ticketing system for Django projects. Includes CSV import and integrated mail tracking.
Snipe IT - A free open source IT asset/license management system
GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.