OTRS
Zammad
| OTRS | Zammad | |
|---|---|---|
| - | 50 | |
| 766 | 4,110 | |
| - | 1.7% | |
| 7.2 | 9.9 | |
| over 3 years ago | about 23 hours ago | |
| Perl | Ruby | |
| GNU General Public License v3.0 or later | GNU Affero General Public License v3.0 |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
OTRS
We haven't tracked posts mentioning OTRS yet.
Tracking mentions began in Dec 2020.
Zammad
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An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
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MSP opensource ticketing tool -ITSM
https://zammad.org/ it cery customizable and has a fsitly good documentation
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Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.
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Jira Service Desk Alternative (Open Source ticketing tool)
The Redmine fork OpenProject (/r/openproject) is pretty okay for ticketing and Zammad is pretty neat too.
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Free Service Desk Software
why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly.
- Zugriff für ca. 20 Externe auf ein Postfach
- Minimalist Ticketing System
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Implement a real ticket system, a basic one or none for a tiny company with one admin?
A simple self-hosted one: https://zammad.org/
- Self hosted/Docker for Inventory and Monitoring (spiceworks alternative)
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Alternative to Peppermint ticketing? (Simple and free)
It's also on GitHub.
What are some alternatives?
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
MantisBT - Mantis Bug Tracker (MantisBT)
Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:
Cachet - 🚦 The open-source status page system.