Zammad
chaskiq
Our great sponsors
Zammad | chaskiq | |
---|---|---|
50 | 19 | |
4,097 | 2,923 | |
3.1% | 4.0% | |
9.9 | 6.7 | |
5 days ago | about 2 months ago | |
Ruby | TypeScript | |
GNU Affero General Public License v3.0 | GNU General Public License v3.0 or later |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Zammad
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An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
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MSP opensource ticketing tool -ITSM
https://zammad.org/ it cery customizable and has a fsitly good documentation
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Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.
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Jira Service Desk Alternative (Open Source ticketing tool)
The Redmine fork OpenProject (/r/openproject) is pretty okay for ticketing and Zammad is pretty neat too.
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Free Service Desk Software
why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly.
- Zugriff für ca. 20 Externe auf ein Postfach
- Minimalist Ticketing System
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Implement a real ticket system, a basic one or none for a tiny company with one admin?
A simple self-hosted one: https://zammad.org/
- Self hosted/Docker for Inventory and Monitoring (spiceworks alternative)
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Alternative to Peppermint ticketing? (Simple and free)
It's also on GitHub.
chaskiq
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⚡ Chaskiq, the self-hosted live chat, releases version 2.0.0 ⚡
We are thrilled to announce the release of Chaskiq 2.0, a major milestone for our open-source live chat and messaging system. This update marks the successful migration of our text editor, Dante.
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Any selfhosted tool to replace Intercom/Tidio/Zendesk?
Chasiq
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Ticketing system?
Maybe you want to have a look at Zammad (screenshots) or Chaskiq (Website).
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Chaskiq recommendation
Forks often end up with difficulties and they're often outdated because people don't fetch upstream updates after a while. Also they have basically no visibility. Chasiq has 279 forks as of today and pretty much all of them are outdated.
- Any decent Rails + GraphQL repos to look at?
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Aló! Chaskiq 0.9.9 is out 🍻, New channels: SMS, Telephony, and much much more!
Chaskiq is basically an omnichannel live chat platform with CRM and inbound/outbound marketing capabilities. Please check our https://github.com/chaskiq/chaskiq , for more information 😅. You can also check our website at https://chaskiq.io/ to test the product.
- Question: Helpcenter software
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Zendesk pretends to be open source?
I think the Zendesk article forgot us, take a look at a truly open source solution for CRM, live chat and more. https://github.com/chaskiq/chaskiq
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Best UI Frameworks for React.js
Chaskiq
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Building a customer support solution focused on video calls
- Try https://github.com/chaskiq/chaskiq and see what we can do with it. My concern with it, is that it might not be "enterprise ready" in terms of reliability and security
What are some alternatives?
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
dependabot-core - 🤖 Dependabot's core logic for creating update PR's.
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
rasa-webchat - A feature-rich chat widget for Rasa and Botfront
GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
chatkitty-js - Build chat in minutes with ChatKitty's real-time messaging framework.
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
janus-gateway - Janus WebRTC Server
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
Open-Source-Ruby-and-Rails-Apps - Awesome Ruby and Rails Open Source applications 🌈
MantisBT - Mantis Bug Tracker (MantisBT)
supervisor-app - Supervisor is a simple widget helping you monitor the weekly progress of your agents and their availability.