Building a customer support solution focused on video calls

This page summarizes the projects mentioned and recommended in the original post on reddit.com/r/selfhosted

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  • chaskiq

    A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp, etc ...

    - Try https://github.com/chaskiq/chaskiq and see what we can do with it. My concern with it, is that it might not be "enterprise ready" in terms of reliability and security

  • janus-gateway

    Janus WebRTC Server

    You can also take a look at https://github.com/meetecho/janus-gateway which can help you implement the video call part (as well as more traditional rtc scenario)

  • Appwrite

    Appwrite - The Open Source Firebase alternative introduces iOS support . Appwrite is an open source backend server that helps you build native iOS applications much faster with realtime APIs for authentication, databases, files storage, cloud functions and much more!

  • simple-peer

    📡 Simple WebRTC video, voice, and data channels

    Custom peer-to-peer video call implementation can also be done using vanilla webrtc or https://github.com/feross/simple-peer but using an SFU such as Janus can help

NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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