Building a customer support solution focused on video calls

This page summarizes the projects mentioned and recommended in the original post on /r/selfhosted

InfluxDB – Built for High-Performance Time Series Workloads
InfluxDB 3 OSS is now GA. Transform, enrich, and act on time series data directly in the database. Automate critical tasks and eliminate the need to move data externally. Download now.
www.influxdata.com
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SaaSHub - Software Alternatives and Reviews
SaaSHub helps you find the best software and product alternatives
www.saashub.com
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  1. chaskiq

    A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp, etc from cience.com

    - Try https://github.com/chaskiq/chaskiq and see what we can do with it. My concern with it, is that it might not be "enterprise ready" in terms of reliability and security

  2. InfluxDB

    InfluxDB – Built for High-Performance Time Series Workloads. InfluxDB 3 OSS is now GA. Transform, enrich, and act on time series data directly in the database. Automate critical tasks and eliminate the need to move data externally. Download now.

    InfluxDB logo
  3. janus-gateway

    Janus WebRTC Server

    You can also take a look at https://github.com/meetecho/janus-gateway which can help you implement the video call part (as well as more traditional rtc scenario)

  4. simple-peer

    📡 Simple WebRTC video, voice, and data channels

    Custom peer-to-peer video call implementation can also be done using vanilla webrtc or https://github.com/feross/simple-peer but using an SFU such as Janus can help

NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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