Helpy
Request Tracker
| Helpy | Request Tracker | |
|---|---|---|
| 3 | 3 | |
| 2,327 | 858 | |
| 0.0% | 2.9% | |
| 0.0 | 9.6 | |
| about 1 year ago | 7 days ago | |
| Ruby | Perl | |
| MIT License | GNU General Public License v3.0 only |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Helpy
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Selfhosted help ticket system with Oauth2 or LDAP
Top pick: Helpy (demo) (full SSO support)
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Any selfhosted tool to replace Intercom/Tidio/Zendesk?
Helpy (Website)
- Install grape on an existing api
Request Tracker
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Hello I have a quick question. I have started in a new company where I am the only IT Admin. Need advice on ticketing/call management system
https://github.com/bestpractical/rt - but i have to say, this is one area where investing really, really helps your productivity.
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Are people interested in using and contributing to an open-source software similar to Atlassian JIRA?
I would start by looking at RT https://github.com/bestpractical/rt
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Which ticket system do you use?
Request Tracker is pretty nice, and they don't charge by the user. Is open source and have paid support if the C-level's want/need that. They do either "cloud" hosting or you can host it yourself.
What are some alternatives?
Zammad - Zammad is a web based open source helpdesk/customer support system
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
MantisBT - Mantis Bug Tracker (MantisBT)
Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:
OpenSupports - OpenSupports is a simple and beautiful open source ticket system
Bumpy Booby - Simple, responsive and highly customizable PHP bug tracking system.