Helpy vs MantisBT

Helpy

Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email. (by helpyio)

Source Code

helpy.io

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MantisBT

Mantis Bug Tracker (MantisBT) (by mantisbt)

Ticketing mantisbt PHP Bugtracker HacktoberFest

Source Code

mantisbt.org

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Helpy		MantisBT
	Project
3	Mentions	4
2,327	Stars	1,601
0.0%	Growth	1.0%
0.0	Activity	9.6
about 1 year ago	Latest Commit	6 days ago
Ruby	Language	PHP
MIT License	License	-

The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.

Helpy

Posts with mentions or reviews of Helpy. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2023-03-26.

Selfhosted help ticket system with Oauth2 or LDAP
5 projects | /r/selfhosted | 26 Mar 2023

Top pick: Helpy (demo) (full SSO support)
Any selfhosted tool to replace Intercom/Tidio/Zendesk?
6 projects | /r/selfhosted | 18 Jan 2023

Helpy (Website)
Install grape on an existing api
6 projects | /r/rails | 3 Dec 2022

MantisBT

Posts with mentions or reviews of MantisBT. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2023-01-20.

Alternative to Peppermint ticketing? (Simple and free)
4 projects | /r/selfhosted | 20 Jan 2023

I use https://mantisbt.org/ Mantis, no need of Docker
ticketing system
1 project | /r/selfhosted | 12 Dec 2022

MantisBT https://mantisbt.org/
Bug Tracker - Shared Hosting
1 project | /r/opensource | 1 Aug 2022

Perhaps Mantis Bug Tracker? Admittedly I've never installed/used it myself, but looks to be built using PHP so might work on shared hosting.
Free ticketing tool
3 projects | /r/selfhosted | 16 Mar 2022

We use MantisBT at work. Simple, just a trouble ticket tracker, no bells and whistles, which is exactly what we wanted (along with a REST API I was able to integrate it into the app so that users don't even have to open the site).

What are some alternatives?

When comparing Helpy and MantisBT you can also consider the following projects:

Zammad - Zammad is a web based open source helpdesk/customer support system

osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later

FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.

Request Tracker - Request Tracker, an enterprise-grade issue tracking system

Flyspray - Flyspray Bug Tracking System

OpenSupports - OpenSupports is a simple and beautiful open source ticket system

Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website: