Helpy
FreeScout
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| Helpy | FreeScout | |
|---|---|---|
| 3 | 33 | |
| 2,327 | 2,620 | |
| 0.0% | - | |
| 0.0 | 9.7 | |
| about 1 year ago | 8 days ago | |
| Ruby | PHP | |
| MIT License | GNU Affero General Public License v3.0 |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Helpy
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Selfhosted help ticket system with Oauth2 or LDAP
Top pick: Helpy (demo) (full SSO support)
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Any selfhosted tool to replace Intercom/Tidio/Zendesk?
Helpy (Website)
- Install grape on an existing api
FreeScout
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Yet another hepdesk ticket post...
I think FreeScout is going to be something to consider.
- An open-source ticketing system
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IT Pro Tuesday #251 - Git UI, Fiber Training, Infosec News & More
FreeScout is an open-source, self-hosted version of HelpScout that offers complete privacy and control through a PHP/MySQL application that's easy to deploy. This powerful-yet-lightweight help desk and shared inbox can serve as a nice free alternative to Zendesk/HelpScout for providing efficient customer support. troubleshootmertr recommends it "for ticketing."
- Ticketing system recommendations
- Free open source ticketing system I can keep safe offline.
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Best IT ticketing management system out there
I know this gets some hate for not being "pure" open source, but I'm a massive fan of FreeScout (https://freescout.net/). The core is open source, with add-ons you can purchase (one-time purchase per domain).
- Implement a real ticket system, a basic one or none for a tiny company with one admin?
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Self-hosting Standard Notes on a Synology NAS for end-to-end encrypted notes and files
For a good open source/self hosted software project, please see https://freescout.net/
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Self-Hosted Team-Email (like Missive, Spark, Front)
I have some traction using https://freescout.net/ after Missive was getting too expensive, and it works very well....
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Selfhosted Website with forms and pricing
FreeScout has a live demo
What are some alternatives?
Zammad - Zammad is a web based open source helpdesk/customer support system
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
MantisBT - Mantis Bug Tracker (MantisBT)
outline-wiki-docker-compose - Installation and docker compose to self host outline wiki: https://www.getoutline.com/
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
trudesk - :coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
OpenSupports - OpenSupports is a simple and beautiful open source ticket system