FreeScout
OTRS
Our great sponsors
| FreeScout | OTRS | |
|---|---|---|
| 33 | - | |
| 2,620 | 766 | |
| - | - | |
| 9.7 | 7.2 | |
| 6 days ago | over 3 years ago | |
| PHP | Perl | |
| GNU Affero General Public License v3.0 | GNU General Public License v3.0 or later |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
FreeScout
-
Yet another hepdesk ticket post...
I think FreeScout is going to be something to consider.
- An open-source ticketing system
-
IT Pro Tuesday #251 - Git UI, Fiber Training, Infosec News & More
FreeScout is an open-source, self-hosted version of HelpScout that offers complete privacy and control through a PHP/MySQL application that's easy to deploy. This powerful-yet-lightweight help desk and shared inbox can serve as a nice free alternative to Zendesk/HelpScout for providing efficient customer support. troubleshootmertr recommends it "for ticketing."
- Ticketing system recommendations
- Free open source ticketing system I can keep safe offline.
-
Best IT ticketing management system out there
I know this gets some hate for not being "pure" open source, but I'm a massive fan of FreeScout (https://freescout.net/). The core is open source, with add-ons you can purchase (one-time purchase per domain).
- Implement a real ticket system, a basic one or none for a tiny company with one admin?
-
Self-hosting Standard Notes on a Synology NAS for end-to-end encrypted notes and files
For a good open source/self hosted software project, please see https://freescout.net/
-
Self-Hosted Team-Email (like Missive, Spark, Front)
I have some traction using https://freescout.net/ after Missive was getting too expensive, and it works very well....
-
Selfhosted Website with forms and pricing
FreeScout has a live demo
OTRS
We haven't tracked posts mentioning OTRS yet.
Tracking mentions began in Dec 2020.
What are some alternatives?
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
Zammad - Zammad is a web based open source helpdesk/customer support system
outline-wiki-docker-compose - Installation and docker compose to self host outline wiki: https://www.getoutline.com/
GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
trudesk - :coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
OpenSupports - OpenSupports is a simple and beautiful open source ticket system
MantisBT - Mantis Bug Tracker (MantisBT)
Cachet - 🚦 The open-source status page system.
Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website: