Request Tracker
MantisBT
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Request Tracker | MantisBT | |
---|---|---|
3 | 4 | |
858 | 1,601 | |
2.9% | 1.0% | |
9.6 | 9.6 | |
5 days ago | 5 days ago | |
Perl | PHP | |
GNU General Public License v3.0 only | - |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Request Tracker
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Hello I have a quick question. I have started in a new company where I am the only IT Admin. Need advice on ticketing/call management system
https://github.com/bestpractical/rt - but i have to say, this is one area where investing really, really helps your productivity.
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Are people interested in using and contributing to an open-source software similar to Atlassian JIRA?
I would start by looking at RT https://github.com/bestpractical/rt
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Which ticket system do you use?
Request Tracker is pretty nice, and they don't charge by the user. Is open source and have paid support if the C-level's want/need that. They do either "cloud" hosting or you can host it yourself.
MantisBT
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Alternative to Peppermint ticketing? (Simple and free)
I use https://mantisbt.org/ Mantis, no need of Docker
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ticketing system
MantisBT https://mantisbt.org/
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Bug Tracker - Shared Hosting
Perhaps Mantis Bug Tracker? Admittedly I've never installed/used it myself, but looks to be built using PHP so might work on shared hosting.
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Free ticketing tool
We use MantisBT at work. Simple, just a trouble ticket tracker, no bells and whistles, which is exactly what we wanted (along with a REST API I was able to integrate it into the app so that users don't even have to open the site).
What are some alternatives?
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
Zammad - Zammad is a web based open source helpdesk/customer support system
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:
Flyspray - Flyspray Bug Tracking System
Bumpy Booby - Simple, responsive and highly customizable PHP bug tracking system.
Cerb - Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/
The Bug Genie - The Bug Genie is a friendly project management and issue tracking tool