OpenSupports
Request Tracker
OpenSupports | Request Tracker | |
---|---|---|
5 | 4 | |
868 | 860 | |
1.0% | 2.0% | |
0.0 | 9.6 | |
13 days ago | 4 days ago | |
JavaScript | Perl | |
GNU General Public License v3.0 only | GNU General Public License v3.0 only |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
OpenSupports
- Affordable multi channel support ?
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Looking for selfhosted software for tracking repairs at a repair shop and interfacing them with a customer (i.e. ticketing software).
- OpenSupports: https://github.com/opensupports/opensupports. There is a demo environment that you can test: https://www.opensupports.com/demo/
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Phabricator replacement? | Or OpenProject alternative? | issue tracking/code
OpenSupports - I love the Star Wars theme of the demo :) otherwise; helpdesk
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How do you manage your contacts?
Sherpadesk is more than just ticketing. It looks nice. If you're looking for a simple ticketing solution, check out- https://www.opensupports.com/
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Ticketing System
Check out https://www.opensupports.com
Request Tracker
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I don't want to fill out your contact form
> Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email.
This list is missing the classic, and still excellent, Request Tracker.
https://bestpractical.com/request-tracker
https://github.com/bestpractical/rt
(I have no affiliation, and I’ve only ever interacted with it from the request-submitting side. But it’s always been straightforward and rock-solid, and it’s worth something the the same system has worked continuously for apparently 20 years. And it’s flexible enough that I once worked with a small institution that wired up Request Tracker for submitting jobs to a large-format printer.)
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Hello I have a quick question. I have started in a new company where I am the only IT Admin. Need advice on ticketing/call management system
https://github.com/bestpractical/rt - but i have to say, this is one area where investing really, really helps your productivity.
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Are people interested in using and contributing to an open-source software similar to Atlassian JIRA?
I would start by looking at RT https://github.com/bestpractical/rt
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Which ticket system do you use?
Request Tracker is pretty nice, and they don't charge by the user. Is open source and have paid support if the C-level's want/need that. They do either "cloud" hosting or you can host it yourself.
What are some alternatives?
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
Zammad - Zammad is a web based open source helpdesk/customer support system
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
Cachet - 🚦 The open-source status page system.
MantisBT - Mantis Bug Tracker (MantisBT)
Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:
Brimir
Bumpy Booby - Simple, responsive and highly customizable PHP bug tracking system.