Top 4 JavaScript customer-support Projects

OpenSupports

5 865 0.0 JavaScript

OpenSupports is a simple and beautiful open source ticket system

Project mention: Affordable multi channel support ? | /r/startup | 2023-06-24

ragdoll-studio

4 148 9.5 JavaScript

The creative suite for character-driven AI experiences.

Project mention: LLMs and the Harry Potter Problem | news.ycombinator.com | 2024-04-23

I've made AI assistants that are perfectly accurate with products, pricing, etc. yet still maintain a human quality: https://github.com/bennyschmidt/ragdoll-studio/tree/master/e...
You can accomplish this with RAG.
Your overall point is taken though, the LLM itself is not enough, fine-tuning is not always feasible, and I think no matter how good an AI persona gets at, say, teaching yoga - for some yoga students it will never replace an in-person instructor.
However for a game NPC, online agent, Discord bot, etc. not to mention research, translation, tutorials, summarizing, etc. there is a lot of present day utility for LLMs.

SurveyJS

surveyjs.io sponsored

Open-Source JSON Form Builder to Create Dynamic Forms Right in Your App. With SurveyJS form UI libraries, you can build and style forms in a fully-integrated drag & drop form builder, render them in your JS app, and store form submission data in any backend, inc. PHP, ASP.NET Core, and Node.js.
hostmario

1 8 1.4 JavaScript

Host Mario is the ultimate web hosting automation solution. Manage billing, support, and sales with ease. Expand your hosting services and grow your business. User-friendly interface and powerful features.Demo is rolling out at https://www.hostingsewa.com | https://login.hostmario.com
chatbees-chat-widget

1 1 6.8 JavaScript

Add a chat widget for your website in minutes. Customize it for your need, and only pay for the usage.

Project mention: Show HN: Add a custom chat widget to your website in minutes | news.ycombinator.com | 2024-02-13

NOTE: The open source projects on this list are ordered by number of github stars. The number of mentions indicates repo mentiontions in the last 12 Months or since we started tracking (Dec 2020).