OTRS
GLPI
| OTRS | GLPI | |
|---|---|---|
| - | 78 | |
| 766 | 3,836 | |
| - | 1.7% | |
| 7.2 | 9.8 | |
| over 3 years ago | about 23 hours ago | |
| Perl | PHP | |
| GNU General Public License v3.0 or later | GNU General Public License v3.0 only |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
OTRS
We haven't tracked posts mentioning OTRS yet.
Tracking mentions began in Dec 2020.
GLPI
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Download GLPI 10.0.9 now! ⚠️
You can download the GLPI 10.0.9 archive on GitHub 💥 https://github.com/glpi-project/glpi/releases/download/10.0.9/glpi-10.0.9.tgz To know all the details 👉🏻 read our article about the new version⚡️https://glpi-project.org/glpi-10-0-9/
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Company wants to use Salesforce as a ticketing system
You can do it for free actually if you are using O365 tools like planner and power automate :) It's not easy to do it from scratch, but i think you can find some good templates that people are created, this is just my opinion. Second option is open source ticketing system (Free too) and has more features - https://glpi-project.org/
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GLPI receives new badges! 🤩
Start using GLPI now 👉🏻 https://glpi-project.org
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MSP opensource ticketing tool -ITSM
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.
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Tools and Parts Management Software
Not sure it is not too big, GLPI https://glpi-project.org/ can do that and much much more.
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Need help picking a ticketing system
GLPI: Free self-hosted. Another "gets tons of love" and has expanded abilities through plugins, if that's your thing. Link
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GLPI in numbers!
Ready to join the community? Go to our website and try demo (takes 2 minutes and does not require a credit card) 👉 https://glpi-project.org/
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GLPI 10.0.7 is available! 🚀 Download it now!
We still maintain maintain the 9.5 branch for security fixes (until the 30th of June! Please, read more on our website) and we also release a new version for it: GLPI 9.5.13 archive 👉🏻 https://github.com/glpi-project/glpi/releases/download/9.5.13/glpi-9.5.13.tgz
- Need an open source software there i can store data
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best opensource IT ticketing system
GLPI -> https://glpi-project.org
What are some alternatives?
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
Snipe IT - A free open source IT asset/license management system
Zammad - Zammad is a web based open source helpdesk/customer support system
OCS Inventory NG - OCS Inventory NG Agent for Windows
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
MantisBT - Mantis Bug Tracker (MantisBT)
RackTables - RackTables current development repository
Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:
PartKeepr - Open Source Inventory Management
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)