best opensource IT ticketing system

This page summarizes the projects mentioned and recommended in the original post on /r/selfhosted

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  • WorkOS - The modern identity platform for B2B SaaS
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  • GLPI

    GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

  • GLPI -> https://glpi-project.org

  • Znuny

    Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

  • Znuny Fork of OTRS community edition

  • WorkOS

    The modern identity platform for B2B SaaS. The APIs are flexible and easy-to-use, supporting authentication, user identity, and complex enterprise features like SSO and SCIM provisioning.

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NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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