GLPI
OTRS
GLPI | OTRS | |
---|---|---|
78 | - | |
3,822 | 766 | |
1.4% | - | |
9.8 | 7.2 | |
6 days ago | over 3 years ago | |
PHP | Perl | |
GNU General Public License v3.0 only | GNU General Public License v3.0 or later |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
GLPI
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Download GLPI 10.0.9 now! β οΈ
You can download the GLPI 10.0.9 archive on GitHub π₯ https://github.com/glpi-project/glpi/releases/download/10.0.9/glpi-10.0.9.tgz To know all the details ππ» read our article about the new versionβ‘οΈhttps://glpi-project.org/glpi-10-0-9/
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Company wants to use Salesforce as a ticketing system
You can do it for free actually if you are using O365 tools like planner and power automate :) It's not easy to do it from scratch, but i think you can find some good templates that people are created, this is just my opinion. Second option is open source ticketing system (Free too) and has more features - https://glpi-project.org/
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GLPI receives new badges! π€©
Start using GLPI now ππ» https://glpi-project.org
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MSP opensource ticketing tool -ITSM
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.
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Tools and Parts Management Software
Not sure it is not too big, GLPI https://glpi-project.org/ can do that and much much more.
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Need help picking a ticketing system
GLPI: Free self-hosted. Another "gets tons of love" and has expanded abilities through plugins, if that's your thing. Link
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GLPI in numbers!
Ready to join the community? Go to our website and try demo (takes 2 minutes and does not require a credit card) π https://glpi-project.org/
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GLPI 10.0.7 is available! π Download it now!
We still maintain maintain the 9.5 branch for security fixes (until the 30th of June! Please, read more on our website) and we also release a new version for it: GLPI 9.5.13 archive ππ» https://github.com/glpi-project/glpi/releases/download/9.5.13/glpi-9.5.13.tgz
- Need an open source software there i can store data
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best opensource IT ticketing system
GLPI -> https://glpi-project.org
OTRS
We haven't tracked posts mentioning OTRS yet.
Tracking mentions began in Dec 2020.
What are some alternatives?
Snipe IT - A free open source IT asset/license management system
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
OCS Inventory NG - OCS Inventory NG Agent for Windows
Zammad - Zammad is a web based open source helpdesk/customer support system
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
RackTables - RackTables current development repository
MantisBT - Mantis Bug Tracker (MantisBT)
PartKeepr - Open Source Inventory Management
Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:
FreeScout - FreeScout β Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)