Flyspray vs Zammad

Flyspray

Flyspray Bug Tracking System (by flyspray)

Ticketing

Source Code

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Zammad

Zammad is a web based open source helpdesk/customer support system (by zammad)

Ticketing Ruby JavaScript Coffeescript Zammad Helpdesk customer-support Rails customer-care Support

Source Code

zammad.org

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WorkOS - The modern identity platform for B2B SaaS

The APIs are flexible and easy-to-use, supporting authentication, user identity, and complex enterprise features like SSO and SCIM provisioning.

workos.com

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InfluxDB - Power Real-Time Data Analytics at Scale

Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.

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Flyspray		Zammad
	Project
1	Mentions	50
376	Stars	4,097
0.8%	Growth	3.1%
8.6	Activity	9.9
about 1 month ago	Latest Commit	6 days ago
PHP	Language	Ruby
GNU Lesser General Public License v3.0 only	License	GNU Affero General Public License v3.0

The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.

Flyspray

Posts with mentions or reviews of Flyspray. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2023-03-08.

For people who got into software in the 80's or 90's: how did you do bug reporting before Jira?
2 projects | /r/AskProgramming | 8 Mar 2023

Flyspray

Zammad

Posts with mentions or reviews of Zammad. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2023-05-22.

An open-source ticketing system
4 projects | /r/sysadmin | 22 May 2023

Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/
MSP opensource ticketing tool -ITSM
3 projects | /r/msp | 14 May 2023

https://zammad.org/ it cery customizable and has a fsitly good documentation
Ticketing system for internal IT team
2 projects | /r/sysadmin | 19 Apr 2023

Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users.
Jira Service Desk Alternative (Open Source ticketing tool)
1 project | /r/selfhosted | 9 Mar 2023

The Redmine fork OpenProject (/r/openproject) is pretty okay for ticketing and Zammad is pretty neat too.
Free Service Desk Software
1 project | /r/ITManagers | 8 Mar 2023

why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly.
Zugriff für ca. 20 Externe auf ein Postfach
1 project | /r/de_EDV | 7 Mar 2023
Minimalist Ticketing System
3 projects | /r/selfhosted | 23 Feb 2023
Implement a real ticket system, a basic one or none for a tiny company with one admin?
2 projects | /r/sysadmin | 8 Feb 2023

A simple self-hosted one: https://zammad.org/
Self hosted/Docker for Inventory and Monitoring (spiceworks alternative)
4 projects | /r/sysadmin | 30 Jan 2023
Alternative to Peppermint ticketing? (Simple and free)
4 projects | /r/selfhosted | 20 Jan 2023

It's also on GitHub.

What are some alternatives?

When comparing Flyspray and Zammad you can also consider the following projects:

MantisBT - Mantis Bug Tracker (MantisBT)

osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later

Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:

FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.

The Bug Genie - The Bug Genie is a friendly project management and issue tracking tool

Request Tracker - Request Tracker, an enterprise-grade issue tracking system