Helpy
chatwoot
Helpy | chatwoot | |
---|---|---|
3 | 33 | |
2,327 | 18,809 | |
0.0% | 2.5% | |
0.0 | 9.8 | |
about 1 year ago | 4 days ago | |
Ruby | Ruby | |
MIT License | GNU General Public License v3.0 or later |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Helpy
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Selfhosted help ticket system with Oauth2 or LDAP
Top pick: Helpy (demo) (full SSO support)
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Any selfhosted tool to replace Intercom/Tidio/Zendesk?
Helpy (Website)
- Install grape on an existing api
chatwoot
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10 open-source alternatives to run your businesses
3. Chatwoot - 14.8K ⭐️
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Customer support / live chat / ticketing system
Usually these services are plug and play: you insert a snippet of JavaScript and it just works. If you want an open-source solution you can self-host, there's Chatwoot: https://github.com/chatwoot/chatwoot
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Show HN: Laudspeaker – open-source customer journey automation
Looks good. Also see chatwoot (similar marketing automation tool that has an open source offering) https://github.com/chatwoot/chatwoot
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Looking for a good chatbot...
Check out Chatwoot: https://github.com/chatwoot/chatwoot
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Any selfhosted tool to replace Intercom/Tidio/Zendesk?
Chatwoot
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Incoming email ticketing system options
Its Open Source and selfhosted, so maybe a match? https://github.com/chatwoot/chatwoot
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Unified messaging platform.
This might be overkill but I use chatwoot, has great documentation for self-hosting.
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how would you avoid making your randomly generated map look like a mess?
Kniv>Some say I'd have to force a rest day since I had the other day, but after 5s of googling I've seen few promising results, like chatwoot.
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Bytebase: 20-Person Startup, 30 SaaS Services, and $1,183 Monthly Bill
Look at ChatWoot[1] too. It has a an OpenSource[2] self-host option. They claim to be a customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc. I have no relationship with them.
1. https://www.chatwoot.com/
2. https://github.com/chatwoot/chatwoot
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Hacker News top posts: Sep 26, 2022
Show HN: Open-Source Intercom with Help Center\ (10 comments)
What are some alternatives?
Zammad - Zammad is a web based open source helpdesk/customer support system
Tinode - Instant messaging platform. Backend in Go. Clients: Swift iOS, Java Android, JS webapp, scriptable command line; chatbots
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
Papercups - Open-source live customer chat
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
dialogflow-agent-bot-demo - A sample Implementation of chatwoot agent bot APIs using dialogflow
MantisBT - Mantis Bug Tracker (MantisBT)
Gotify - A simple server for sending and receiving messages in real-time per WebSocket. (Includes a sleek web-ui)
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
rasa - 💬 Open source machine learning framework to automate text- and voice-based conversations: NLU, dialogue management, connect to Slack, Facebook, and more - Create chatbots and voice assistants
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
Darkwire.io - End-to-end encrypted instant web chat