Incoming email ticketing system options

This page summarizes the projects mentioned and recommended in the original post on /r/selfhosted

InfluxDB – Built for High-Performance Time Series Workloads
InfluxDB 3 OSS is now GA. Transform, enrich, and act on time series data directly in the database. Automate critical tasks and eliminate the need to move data externally. Download now.
www.influxdata.com
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Stream - Scalable APIs for Chat, Feeds, Moderation, & Video.
Stream helps developers build engaging apps that scale to millions with performant and flexible Chat, Feeds, Moderation, and Video APIs and SDKs powered by a global edge network and enterprise-grade infrastructure.
getstream.io
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  1. Zammad

    Zammad is a web based open source helpdesk/customer support system

    Might be worth looking at Zammad ( https://zammad.org )

  2. InfluxDB

    InfluxDB – Built for High-Performance Time Series Workloads. InfluxDB 3 OSS is now GA. Transform, enrich, and act on time series data directly in the database. Automate critical tasks and eliminate the need to move data externally. Download now.

    InfluxDB logo
  3. chatwoot

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. πŸ”₯πŸ’¬

    Its Open Source and selfhosted, so maybe a match? https://github.com/chatwoot/chatwoot

NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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