Incoming email ticketing system options

This page summarizes the projects mentioned and recommended in the original post on /r/selfhosted

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  • Zammad

    Zammad is a web based open source helpdesk/customer support system

    Might be worth looking at Zammad ( https://zammad.org )

  • chatwoot

    Open-source customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

    Its Open Source and selfhosted, so maybe a match? https://github.com/chatwoot/chatwoot

  • InfluxDB

    Collect and Analyze Billions of Data Points in Real Time. Manage all types of time series data in a single, purpose-built database. Run at any scale in any environment in the cloud, on-premises, or at the edge.

NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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