Top 3 customer-care Open-Source Projects

Zammad

50 4,133 9.9 Ruby

Zammad is a web based open source helpdesk/customer support system

Project mention: An open-source ticketing system | /r/sysadmin | 2023-05-22

Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/

OpenSupports

5 870 0.0 JavaScript

OpenSupports is a simple and beautiful open source ticket system

Project mention: Affordable multi channel support ? | /r/startup | 2023-06-24

InfluxDB

www.influxdata.com featured

Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.
Znuny

1 309 9.4 Perl

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

NOTE: The open source projects on this list are ordered by number of github stars. The number of mentions indicates repo mentiontions in the last 12 Months or since we started tracking (Dec 2020).