FreeScout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative) (by freescout-helpdesk)
OpenSupports
OpenSupports is a simple and beautiful open source ticket system (by opensupports)
| FreeScout | OpenSupports | |
|---|---|---|
| 33 | 5 | |
| 2,634 | 865 | |
| - | 0.7% | |
| 9.7 | 0.0 | |
| 7 days ago | 11 days ago | |
| PHP | JavaScript | |
| GNU Affero General Public License v3.0 | GNU General Public License v3.0 only |
The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
FreeScout
Posts with mentions or reviews of FreeScout.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2023-05-22.
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Yet another hepdesk ticket post...
I think FreeScout is going to be something to consider.
- An open-source ticketing system
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IT Pro Tuesday #251 - Git UI, Fiber Training, Infosec News & More
FreeScout is an open-source, self-hosted version of HelpScout that offers complete privacy and control through a PHP/MySQL application that's easy to deploy. This powerful-yet-lightweight help desk and shared inbox can serve as a nice free alternative to Zendesk/HelpScout for providing efficient customer support. troubleshootmertr recommends it "for ticketing."
- Ticketing system recommendations
- Free open source ticketing system I can keep safe offline.
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Best IT ticketing management system out there
I know this gets some hate for not being "pure" open source, but I'm a massive fan of FreeScout (https://freescout.net/). The core is open source, with add-ons you can purchase (one-time purchase per domain).
- Implement a real ticket system, a basic one or none for a tiny company with one admin?
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Self-hosting Standard Notes on a Synology NAS for end-to-end encrypted notes and files
For a good open source/self hosted software project, please see https://freescout.net/
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Self-Hosted Team-Email (like Missive, Spark, Front)
I have some traction using https://freescout.net/ after Missive was getting too expensive, and it works very well....
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Selfhosted Website with forms and pricing
FreeScout has a live demo
OpenSupports
Posts with mentions or reviews of OpenSupports.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2023-06-24.
- Affordable multi channel support ?
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Looking for selfhosted software for tracking repairs at a repair shop and interfacing them with a customer (i.e. ticketing software).
- OpenSupports: https://github.com/opensupports/opensupports. There is a demo environment that you can test: https://www.opensupports.com/demo/
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Phabricator replacement? | Or OpenProject alternative? | issue tracking/code
OpenSupports - I love the Star Wars theme of the demo :) otherwise; helpdesk
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How do you manage your contacts?
Sherpadesk is more than just ticketing. It looks nice. If you're looking for a simple ticketing solution, check out- https://www.opensupports.com/
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Ticketing System
Check out https://www.opensupports.com
What are some alternatives?
When comparing FreeScout and OpenSupports you can also consider the following projects:
osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later
Zammad - Zammad is a web based open source helpdesk/customer support system
outline-wiki-docker-compose - Installation and docker compose to self host outline wiki: https://www.getoutline.com/
Cachet - 🚦 The open-source status page system.
trudesk - :coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
MantisBT - Mantis Bug Tracker (MantisBT)
Brimir