Recommended Ticketing System?

This page summarizes the projects mentioned and recommended in the original post on /r/sysadmin

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  • InfluxDB - Power Real-Time Data Analytics at Scale
  • WorkOS - The modern identity platform for B2B SaaS
  • SaaSHub - Software Alternatives and Reviews
  • GLPI

    GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

  • GLPI https://github.com/glpi-project/glpi - It's free and very good

  • FreeScout

    FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

  • https://freescout.net/ we made the move to this about two years ago from freshdesk. It has a few things missing but overall we're happy.

  • InfluxDB

    Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.

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NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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