Lone IT Manager - growing company and need a basic ticket log

This page summarizes the projects mentioned and recommended in the original post on /r/sysadmin
Ticketing Helpdesk Money, Budgeting and Management Ruby Inventory

InfluxDB
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  • osTicket

    The osTicket open source ticketing system official project repository, for versions 1.8 and later

  • GLPI

    GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

    • We’re usine GLPI (https://glpi-project.org/) Takes time to setup but once configured works pretty well. Ticket opening via mail or web, asset management, lot of possibility

  • InfluxDB

    Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.

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  • Zammad

    Zammad is a web based open source helpdesk/customer support system

NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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