osTicket
The osTicket open source ticketing system official project repository, for versions 1.8 and later (by osTicket)
OpenSupports
OpenSupports is a simple and beautiful open source ticket system (by opensupports)
| osTicket | OpenSupports | |
|---|---|---|
| 69 | 5 | |
| 3,450 | 983 | |
| 1.1% | 0.0% | |
| 8.4 | 0.0 | |
| 5 months ago | about 1 year ago | |
| PHP | JavaScript | |
| GNU General Public License v3.0 only | GNU General Public License v3.0 only |
The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
osTicket
Posts with mentions or reviews of osTicket.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2025-05-19.
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6 Best Open-Source Ticketing Systems for 2025
🔗 GitHub: https://github.com/osTicket/osTicket
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The 50 best open-source alternatives to popular SaaS software
GitHub: osTicket GitHub Repository
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List of your reverse proxied services
OsTicket as Ticket System
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Ask HN: Helpdesk/ticketing software for small SaaS company
You can try osTicket https://osticket.com
The UI is very tho dated, but we're working on a rewrite with modern UI.
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Looking for a ticketing system
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need.
- Affordable multi channel support ?
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Help tickets
we use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free.
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I would like to find a free software for tickets in my household
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to write up a quick guide for installing osTicket specifically for whatever version of Ubuntu you're on, cause at least on Debian I had to go track down the requisite PHP version.
- Tailor, Cobbler, Repair Ticketing System Recommendations
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MSP opensource ticketing tool -ITSM
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.
OpenSupports
Posts with mentions or reviews of OpenSupports.
We have used some of these posts to build our list of alternatives
and similar projects. The last one was on 2023-06-24.
- Affordable multi channel support ?
-
Looking for selfhosted software for tracking repairs at a repair shop and interfacing them with a customer (i.e. ticketing software).
- OpenSupports: https://github.com/opensupports/opensupports. There is a demo environment that you can test: https://www.opensupports.com/demo/
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Phabricator replacement? | Or OpenProject alternative? | issue tracking/code
OpenSupports - I love the Star Wars theme of the demo :) otherwise; helpdesk
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How do you manage your contacts?
Sherpadesk is more than just ticketing. It looks nice. If you're looking for a simple ticketing solution, check out- https://www.opensupports.com/
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Ticketing System
Check out https://www.opensupports.com
What are some alternatives?
When comparing osTicket and OpenSupports you can also consider the following projects:
Zammad - Zammad is a web based open source helpdesk/customer support system
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
MantisBT - Mantis Bug Tracker (MantisBT)
Request Tracker - Request Tracker, an enterprise-grade issue tracking system