osTicket
Bugzilla
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osTicket | Bugzilla | |
---|---|---|
65 | 10 | |
3,062 | 634 | |
1.7% | 2.2% | |
7.3 | 6.0 | |
7 days ago | 6 days ago | |
PHP | Perl | |
GNU General Public License v3.0 only | Mozilla Public License 2.0 |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
osTicket
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List of your reverse proxied services
OsTicket as Ticket System
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Ask HN: Helpdesk/ticketing software for small SaaS company
You can try osTicket https://osticket.com
The UI is very tho dated, but we're working on a rewrite with modern UI.
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Looking for a ticketing system
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need.
- Affordable multi channel support ?
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Help tickets
we use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free.
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I would like to find a free software for tickets in my household
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to write up a quick guide for installing osTicket specifically for whatever version of Ubuntu you're on, cause at least on Debian I had to go track down the requisite PHP version.
- Tailor, Cobbler, Repair Ticketing System Recommendations
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MSP opensource ticketing tool -ITSM
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.
- [Self Hosted] Options pour remplacer Jira hébergé
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Ticketing system
Have a look at https://github.com/osTicket/osTicket
Bugzilla
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My first week with my SV04
If it were not for the defective mounting of the E2 stepper motor and the out of square of the gantry I would keep this solidly built SV04. I would replace the magnetic printing surface immediately and after the year warranty replace the mother board with the appropriate Big Tree Tech 8 channel board available and configure standard Marlin IDEX firmware or even go Klipper for the fundamentals of the printer appear that they can provide Klipper speeds. However even though I could see the Solvol support team means well and they reply to my emails reasonably quickly, they do not appear to have the English language skills necessary to understand the gantry and stepper motor mounting problem. That, and they have a primitive email support infrastructure that even caused one Sovol team member to believe that I was asking for support for a SV06 not a SV04. Sovol support would be vastly improved if they simply install a Mozilla Bugzilla.
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For people who got into software in the 80's or 90's: how did you do bug reporting before Jira?
Bugzilla
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Whats your favorite ticketing system?
Bugzilla. The list of Bugzilla users.
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Phabricator replacement? | Or OpenProject alternative? | issue tracking/code
Bugzilla - Not bad, but I hate the support style this should be 'dev' oriented
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How to empower your open source users and contributors
While many projects these days choose to take reports of issues alongside where their code is hosted, some prefer to use an open source or third-party solution, such as Bugzilla or Trac. Wherever a project takes reports of issues and discusses them, making it very clear where community members should report current issues makes it an easier experience for them. As a side benefit, it lowers costs for maintainers by reducing the amount of redirection they need to do.
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Web-Based Task Management Platform With Intake Form (Jira Alternatives?)
Would Bugzilla or Flyspray work? Both are free. Sounds like what you're after is basically a ticketing system/issue tracker. Both self-hosted. Both are generally designed for software defects etc but can be configured with any task type, severity etc.
- Free STL File Queue Software?
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Looking for a simple Bug Tracking software
Could it have been Bugzilla?
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Why does KDE have bug tracking in bugs.kde.org and not invent.kde.org?
It says "next generation bugzilla". Are Bugzilla developers doing a big redesign? or rewrite? or what? Why is it "next generation" and in a separate repository to https://github.com/bugzilla/bugzilla?
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What sorcery is this? Why do my machines randomly idle with full inputs and empty outputs? Are power switches bugged?
And they are often free, yet intended for big projects and at a very professional level. Two I have experience with (as a user) are https://www.bugzilla.org/ and https://www.redmine.org/
What are some alternatives?
Zammad - Zammad is a web based open source helpdesk/customer support system
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
Flyspray - Flyspray Bug Tracking System
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
Snipe IT - A free open source IT asset/license management system
MantisBT - Mantis Bug Tracker (MantisBT)
The Bug Genie - The Bug Genie is a friendly project management and issue tracking tool