Whats your favorite ticketing system?

This page summarizes the projects mentioned and recommended in the original post on /r/sysadmin
Ticketing Authentication and Authorization Perl SAML ASP.NET

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  • osTicket

    The osTicket open source ticketing system official project repository, for versions 1.8 and later

    • https://osticket.com/ works great. Simple and effective. Either onpremise or cloud based. Open source. Free when self hosted. Website for customers to track and add their own tickets. (No teams integration)

  • Bugzilla

    Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:

    • Bugzilla. The list of Bugzilla users.

  • InfluxDB

    Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.

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  • ASP.NET SAML

    Very simple SAML 2.0 consumer module for ASP.NET/C#

NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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