OTRS vs Flyspray

OTRS

((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality. (by OTRS)

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Flyspray

Flyspray Bug Tracking System (by flyspray)

Ticketing

Source Code

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OTRS		Flyspray
	Project
-	Mentions	1
766	Stars	376
-	Growth	0.5%
7.2	Activity	8.6
over 3 years ago	Latest Commit	about 1 month ago
Perl	Language	PHP
GNU General Public License v3.0 or later	License	GNU Lesser General Public License v3.0 only

The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.

OTRS

Posts with mentions or reviews of OTRS. We have used some of these posts to build our list of alternatives and similar projects.

We haven't tracked posts mentioning OTRS yet.
Tracking mentions began in Dec 2020.

Flyspray

Posts with mentions or reviews of Flyspray. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2023-03-08.

For people who got into software in the 80's or 90's: how did you do bug reporting before Jira?
2 projects | /r/AskProgramming | 8 Mar 2023

Flyspray

What are some alternatives?

When comparing OTRS and Flyspray you can also consider the following projects:

osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later

MantisBT - Mantis Bug Tracker (MantisBT)

Zammad - Zammad is a web based open source helpdesk/customer support system

Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:

GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

Request Tracker - Request Tracker, an enterprise-grade issue tracking system

The Bug Genie - The Bug Genie is a friendly project management and issue tracking tool

Cerb - Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/