OTRS vs Cachet

OTRS

((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality. (by OTRS)

DISCONTINUED

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Cachet

🚦 The open-source status page system. (by cachethq)

Web Applications Cachet Laravel status-page statuspages

Source Code

cachethq.io

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OTRS		Cachet
	Project
-	Mentions	28
766	Stars	13,695
-	Growth	0.6%
7.2	Activity	7.8
over 3 years ago	Latest Commit	23 days ago
Perl	Language	PHP
GNU General Public License v3.0 or later	License	MIT License

The number of mentions indicates the total number of mentions that we've tracked plus the number of user suggested alternatives.
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.

OTRS

Posts with mentions or reviews of OTRS. We have used some of these posts to build our list of alternatives and similar projects.

We haven't tracked posts mentioning OTRS yet.
Tracking mentions began in Dec 2020.

Cachet

Posts with mentions or reviews of Cachet. We have used some of these posts to build our list of alternatives and similar projects. The last one was on 2024-02-20.

6 Best Open Source Status Page Alternatives for 2024
5 projects | dev.to | 20 Feb 2024

4. Cachet
Cachet 3.x Announcement
1 project | news.ycombinator.com | 14 Aug 2023
Sending out updates and notifications
1 project | /r/sysadmin | 13 Apr 2023

Runs on Cachet https://cachethq.io/ Can be linked to monitoring systems like zabbix & nagios
OneUptime: Open Source StatusPage.io Alternative built on Node
2 projects | /r/node | 11 Feb 2023

Hi, just discovered OneUptime project from this post. Seems to be a promising solution. I was looking for something that combines Cachet with something like Uptime Kuma, for users at work to have services status overview and alerting.
Daily General Discussion - January 1, 2023
2 projects | /r/ethfinance | 1 Jan 2023
status pages with manual on an off button?
4 projects | /r/selfhosted | 13 Dec 2022

https://cachethq.io/ allows this I think
Cachet: a little bit abandoned, but still a decent monitoring page
3 projects | /r/devops | 10 Dec 2022

Just did a write up on Cachet (code) -- would love to know what other people are using
5 Best Status Page Tools - Free & Open Source
3 projects | dev.to | 28 Sep 2022

As of September 2022 it's still actively maintained. Which is why we've chosen to recommend this project over other popular open source alternatives such as Staytus, Cachet or Statusfy.
+20 Best Projects Made With Laravel
10 projects | dev.to | 18 Sep 2022

Cachet
Need any open-source alternatives?
3 projects | /r/opensource | 6 Sep 2022

What are some alternatives?

When comparing OTRS and Cachet you can also consider the following projects:

osTicket - The osTicket open source ticketing system official project repository, for versions 1.8 and later

uptime-kuma - A fancy self-hosted monitoring tool

Zammad - Zammad is a web based open source helpdesk/customer support system

Statping - Status Page for monitoring your websites and applications with beautiful graphs, analytics, and plugins. Run on any type of environment.

GLPI - GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

Staytus - 💡 An open source solution for publishing the status of your services

Request Tracker - Request Tracker, an enterprise-grade issue tracking system

FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

MantisBT - Mantis Bug Tracker (MantisBT)

Bugzilla - Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website: