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I'm not sure whether it's the encoder or the interrupts. See under ####Restrictions on my wiki: you might want to switch to APA102 https://github.com/GyroGearloose/FastLED_Rotary_Encoder/wikiIf it is indeed the encoder you have a few options: https://www.best-microcontroller-projects.com/rotary-encoder.html and my secret weapon on a challenging project was to use a Schmitt-Trigger https://idyl.io/hardware-debounced-rotary-encoder/
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