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What is the file structure of the installed package's folder (on Linux you could just run the tree command in the installed folder), and what code is trying to access the files? Here's an example of one of my modules that reads text files in it's installed directory, maybe it will help https://github.com/TabulateJarl8/randfacts/blob/master/randfacts/main.py
And what are you using the images for? For most uses you can just save the images as base64 data in a .py file and avoid all this heartache. For example I made a tool for tkinter icon images: https://github.com/socal-nerdtastic/IconMaker