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InfluxDB
Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.
I'm not sure I can help, but can you update your post with more info? Does the official backup give you an error? You should be able to back up and then copy the files to your computer and use a tool like this to decode into plain text.
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