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this experience is an indication that the opco didn't hire the right expertise. If the numbers you quoted ie 30k desktops, 50k total were not macs, it's clear that the org didn't have the kind of mac experience needed to manage a a new org with all macs.
It's entirely possible for administration of macs.
Start networking/asking around with places like Disney or Pixar, etc which have a large amount of graphic artists using macs. For example, from Disney https://github.com/munki/munki gets you to a certain point.
Other tools like Kandji (lightweight) and the 900 lb gorilla in the industry Jamf gets you the other management / administration bits needed
If this opco that you referred to never got a Jamf rep to work with them and to try out their (yes, very expensive) products, then this is mostly inexperience with the mac ecosystem.