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InfluxDB
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This subreddit is for the completely free and open-source distribution that you would find at https://batocera.org/ which comes with absolutely no copyrighted ROMs(games). You will only get support here for that and that alone. Unfortunately if you bought a preconfigured system ("unofficial image"), your issues are with the people who sold it to you. Nobody here can help you with anything outside the scope of the official release of Batocera. Which does have thorough documentation; https://wiki.batocera.org/
NOTE:
The number of mentions on this list indicates mentions on common posts plus user suggested alternatives.
Hence, a higher number means a more popular project.