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devise_masquerade
Extension for devise, enable login as functionality. Add link to the masquerade_path(resource) and use it.
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A Gem for creating partial anonymized dumps of your database using your app model relations.
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There's a Devise plugin to help you do this (without needing a user's password; instead you'd want/need to have some concept of an admin user and maybe an admin backend to add the masquerade/impersonation links to): https://github.com/oivoodoo/devise_masquerade
Since it can be challenging to replicate production DB issues exactly, I would recommend creating anonymized dumps of your data with something like https://github.com/evilmartians/evil-seed