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As a regular user of the state_machine Ruby gem, I wouldn't recommend it. If you don't believe me, just check out the "Class definition" section of the usage examples: https://github.com/state-machines/state_machines#usage
The problems are obvious. It's built on magic and indirection. This leads to difficult to debug state machine problems. For anything beyond simple state machines you quickly lose any idea of what your object is doing.
I’d strongly recommend Statesman instead: https://gocardless.com/blog/statesman/
I’m unaffiliated, just have used a lot of Ruby SM libraries.