xatkit VS xatkit-nlu-server

While we wait for these tools to pop up, any tech question on the internals of Xatkit you'd like to know? And if you want to read more about the technologies we have listed above, this twitter thread gives some pointers to good tutorials for them:

(obviously) Create your own chatbots (pairing it up with Xatkit or any other chatbot platform for all the front-end and behaviour processing components)

The easiest part is to create the chatbot. We'll obviously use Xatkit for this. The bot can have as many intents as you wish. The only part that we care about here is the default fallback state. Here, instead of saying something useless, e.g. "sorry I didn't get your question, can you rephrase it and try again?", we will ask Haystack to find us a solution.

Take a look at Xatkit (https://github.com/xatkit-bot-platform/xatkit). It's an open source chatbot development platform and very easy to deploy on your own premises as the bot is compiled into a single .jar.

But, IMHO, many business owners do not really want to create a bot by themselves, no matter how easy is the chatbot development interface. They want to give you the data (whatever type of data they already have, e.g. an excel file with collected questions) and get a bot out of it. This is way at Xatkit we're now providing this type of "chatbot automatic generation services"

There are ML libraries available for every language. So there is always a way to execute/train your neural networks outside the python world. For instance, in Xatkit, we reuse Stanfords' Core NLP models in some of our language processors. And, if needed, there is always the option to wrap the ML models code in a Python server (I like the simplicity of Flask for this) and consume them via API calls to this server.

We have recently launched Xatkit, a pretrained chatbot for eCommerce. The reception so far has been lukewarm and we wonder whether:

Interested to give it a try? For FREE during the next two months? Visit: https://xatkit.com/ (and pls redistribute to your colleagues if you know anybody that could be interested, thanks!)

But this doesn't mean your no-code tool needs to stick to one specific category. As we do in Xatkit, you can offer different interfaces/importers on top of the same engine. You can even offer a low-code version for advanced users willing to use your tool's API to complement the result of the no-code approach.

To determine which chatbot intent is the best match for the user textual input, we rely on nlp.js (in JS) though we are in the process of moving to our new Python NLP server for better optimization of the needs of eCommerce conversations. A preprocessor language model is also used to improve the chances of a matching.

Xatkit's NLU Engine is (or better said, it will be, as what we're releasing now is still an alpha version with limited functionality, which is good to play with and to learn, not so much to use it on production ;-) ) a flexible and pragmatic chatbot engine. A couple of examples of this flexible and pragmatic approach.