safesupport-chatbox VS cinny

I wonder how this compares to free options like [1] and [2] that you can host yourself.

There was also a Matrix project *that I can't find for the life of me) featuring multi-agent live chat support with multiple agents being able to join and leave a room. I suppose the E2EE support is what sets it apart, though I'm not sure if that's actually a feature you really need.

Half the features advertised seem to be existing EMS features (like talking across chat services). I suppose you can use this to portal a web chat box into Slack but honestly I think there are better solutions.

[1]: https://github.com/osousa/livematrix

[2]: https://github.com/nomadic-labs/safesupport-chatbox

This might be worth a try https://github.com/nomadic-labs/safesupport-chatbox/

You could piece it together with https://github.com/nomadic-labs/safesupport-chatbox (intercom like matrix chat box) and https://github.com/maubot/supportportal (does the operator management). Ping me if you need help! @eric:beeperhq.com

Revolt, Guilded, Element (Matrix Client), Matrix, Cinny (Matrix Client), Spacebar, Rocket Chat, Mikoto, Mattermost, Teamspeak and Nertivia

Check out these two clients: https://app.element.io https://cinny.in

or Cinny, given its country of origin... (https://cinny.in)

building on what the original comment said with the matrix mention, cinny.in is another option that is built with it if you wanna check it out! pretty similar layout to discord, already has encryption unlike revolt too

Specifically Cinny since it mimics the look and feel of Discord

Keep in mind Matrix is a protocol for messaging just like email is a protocol for mail. There's more than one client and Element just so happens to be the most popular one. A really good runner-up would be FluffyChat. Then there's Cinny

Matrix, is a decentralised messaging protocol. While it isn't a messenger in itself, it has various messaging clients such as Element, Cinny etc

Cinny, a matrix client that looks and behaves like discord

Cinny is potentially the best best Matrix client that resembles Discord

Other clients are available on the same network, like https://cinny.in/ or https://element.io