osTicket
Grafana
osTicket | Grafana | |
---|---|---|
65 | 382 | |
3,077 | 60,729 | |
1.6% | 1.2% | |
7.3 | 10.0 | |
8 days ago | 5 days ago | |
PHP | TypeScript | |
GNU General Public License v3.0 only | GNU Affero General Public License v3.0 |
Stars - the number of stars that a project has on GitHub. Growth - month over month growth in stars.
Activity is a relative number indicating how actively a project is being developed. Recent commits have higher weight than older ones.
For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking.
osTicket
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List of your reverse proxied services
OsTicket as Ticket System
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Ask HN: Helpdesk/ticketing software for small SaaS company
You can try osTicket https://osticket.com
The UI is very tho dated, but we're working on a rewrite with modern UI.
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Looking for a ticketing system
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need.
- Affordable multi channel support ?
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Help tickets
we use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free.
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I would like to find a free software for tickets in my household
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to write up a quick guide for installing osTicket specifically for whatever version of Ubuntu you're on, cause at least on Debian I had to go track down the requisite PHP version.
- Tailor, Cobbler, Repair Ticketing System Recommendations
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MSP opensource ticketing tool -ITSM
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA.
- [Self Hosted] Options pour remplacer Jira hébergé
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Ticketing system
Have a look at https://github.com/osTicket/osTicket
Grafana
- Grafana: From Dashboards to Centralized Observability
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Docker Log Observability: Analyzing Container Logs in HashiCorp Nomad with Vector, Loki, and Grafana
Monitoring application logs is a crucial aspect of the software development and deployment lifecycle. In this post, we'll delve into the process of observing logs generated by Docker container applications operating within HashiCorp Nomad. With the aid of Grafana, Vector, and Loki, we'll explore effective strategies for log analysis and visualization, enhancing visibility and troubleshooting capabilities within your Nomad environment.
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Golang: out-of-box backpressure handling with gRPC, proven by a Grafana dashboard
To help us visualize these scenarios, we'll build a Grafana Dashboard so we can follow along.
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Monitoring, Observability, and Telemetry Explained
Visualization and Analysis: Choose a tool with intuitive and customizable dashboards, charts, and visualizations. A question to ask is, "Are the visualization features of this tool user-friendly and adaptable to our team's specific needs?" Tools like Grafana and Kibana provide powerful visualization capabilities.
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4 facets of API monitoring you should implement
Prometheus: Open-source monitoring system. Often used together with Grafana.
- Grafana: Open and composable observability and data visualization platform
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The Mechanics of Silicon Valley Pump and Dump Schemes
Grafana
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Reverse engineering the Grafana API to get the data from a dashboard
Yes I'm aware that Grafana is open source but the method I used to find the API endpoints is far quicker than digging through hundreds of files in a codebase I'm not familiar with.
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Building an Observability Stack with Docker
So, you will add one last container to allow us to visualize this data: Grafana, an open-source analytics and visualization platform that allows us to see traces and metrics simply. You can set Grafana to read data from both Tempo and Prometheus by setting them as datastores with the following grafana.datasource.yaml config file:
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How to collect metrics from node.js applications in PM2 with exporting to Prometheus
In example above, we use 2 additional parameters: code (HTTP response code) and page (page identifier), which provide detailed statistics. For example, you can build such graphs in Grafana:
What are some alternatives?
Zammad - Zammad is a web based open source helpdesk/customer support system
Thingsboard - Open-source IoT Platform - Device management, data collection, processing and visualization.
FreeScout - FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
Apache Superset - Apache Superset is a Data Visualization and Data Exploration Platform [Moved to: https://github.com/apache/superset]
OTRS - ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
Heimdall - An Application dashboard and launcher
Request Tracker - Request Tracker, an enterprise-grade issue tracking system
Wazuh - Wazuh - The Open Source Security Platform. Unified XDR and SIEM protection for endpoints and cloud workloads.
Snipe IT - A free open source IT asset/license management system
Thingspeak - ThingSpeak is an open source “Internet of Things” application and API to store and retrieve data from things using HTTP over the Internet or via a Local Area Network. With ThingSpeak, you can create sensor logging applications, location tracking applications, and a social network of things with status updates.
MantisBT - Mantis Bug Tracker (MantisBT)
uptime-kuma - A fancy self-hosted monitoring tool