laudspeaker VS chatwoot

https://news.ycombinator.com/item?id=39836316

Laudspeaker | Remote| Full Time | Senior Software Eng / Founding Eng

We posted on hacker news a few days ago - you can see the whole post here (https://news.ycombinator.com/item?id=39836316)

Summary below:

We are building a new, open source suite of software tools to completely handle the "customer journey". You can see our repo here: https://github.com/laudspeaker/laudspeaker

We are a small team of 3, had a successful launch on HN a year ago, are backed by YC, and and are now starting to close large companies deploying our software to touch millions of users.

Who You Are:

Our mission is to build a new, open source suite of software tools to completely handle the "customer journey". You can see our repo here: https://github.com/laudspeaker/laudspeaker and our site here: https://app.laudspeaker.com/login

We had a successful launch on HN a year ago, and have moved quickly since and are now starting to close large companies deploying our software to touch millions of users.

We continue to have an ambitious roadmap and are looking for a founding senior engineer to radically improve the product (take it from a 1->10, we have already built the 0->1) and help "level-up" the founders. We need our product to scale to tens of millions of messages sent an hour, handle millions of incoming api requests, add introduce engineering best practices, and tooling for our product to maintain SLAs

The right engineer will be excited to join a small team, excited to work on open source software, works well autonomously, can deal with ambiguity, and wants to work remotely (with minimum 4 hours of overlap sometime between 8am - 8pm pst)

Some more details:

- We work in Typescript with Nest.js for the backend and react for the frontend

laudspeaker: https://github.com/laudspeaker/laudspeaker

c) We can be self-hosted (A few users are self hosting today)

For others checking this out there are also older projects like Mautic [5]. And customer engagement is a large enough category that it includes projects like Chatwoot [6] that focuses more on customer support.

[1] https://github.com/laudspeaker/laudspeaker

Play around with our cloud option : https://laudspeaker.com/ / https://app.laudspeaker.com/

Check out our GitHub (Licensed MIT + Apache 2.0): https://github.com/laudspeaker/laudspeaker

3. Chatwoot - 14.8K ⭐️

Usually these services are plug and play: you insert a snippet of JavaScript and it just works. If you want an open-source solution you can self-host, there's Chatwoot: https://github.com/chatwoot/chatwoot

Looks good. Also see chatwoot (similar marketing automation tool that has an open source offering) https://github.com/chatwoot/chatwoot

Check out Chatwoot: https://github.com/chatwoot/chatwoot

Chatwoot

Its Open Source and selfhosted, so maybe a match? https://github.com/chatwoot/chatwoot

This might be overkill but I use chatwoot, has great documentation for self-hosting.

Kniv>Some say I'd have to force a rest day since I had the other day, but after 5s of googling I've seen few promising results, like chatwoot.

Look at ChatWoot[1] too. It has a an OpenSource[2] self-host option. They claim to be a customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc. I have no relationship with them.

1. https://www.chatwoot.com/

2. https://github.com/chatwoot/chatwoot

Show HN: Open-Source Intercom with Help Center\ (10 comments)