chat-builder VS chatwoot

We're pretty similar to Chatwoot in some ways - Kam described some differences here: https://news.ycombinator.com/item?id=26503697

To reiterate some of the differences, or why people might choose us at the moment:

- A lot of our users really like our Slack integration. For small teams, this means they don't even really have to use our dashboard if they don't want to, because they do everything from Slack.

- We offer a live screen sharing feature [0]

- We're working on a library to offer complete customization of the chat UI on your website [1]

[0] https://storytime.papercups.io/

[1] https://github.com/papercups-io/chat-builder

Thanks for the mention:

Like Pranav said we think the space is good to have multiple players and we've had many friendly conversations where we have traded notes.

I think our vision is very similar in terms that we eventually want to focus on omni channel customer communication.

A few things that chatwoot has that we don't at the moment like they mentioned are:

1. Omni channel through messenger and Twillio integration

2. A Mobile app to chat with your customers

3. Shared inbox for teams - for team management

1. We have a Reply from Slack + Reply from Mattermost integration where you never have to leave your dashboard (We believe you should never leave your work place)

2. Highly customizable [chat widget](https://github.com/papercups-io/chat-builder) with react and flutter components

3. We have a live screen sharing feature that lets you debug issues with your customers through the browser

Our goal is to build out omni channel communications too but at the moment we want to make our chat widget experience amazing and we believe that your chat widget should look like your website and not an ad for your tool.

3. Chatwoot - 14.8K ⭐️

Usually these services are plug and play: you insert a snippet of JavaScript and it just works. If you want an open-source solution you can self-host, there's Chatwoot: https://github.com/chatwoot/chatwoot

Looks good. Also see chatwoot (similar marketing automation tool that has an open source offering) https://github.com/chatwoot/chatwoot

Check out Chatwoot: https://github.com/chatwoot/chatwoot

Chatwoot

Its Open Source and selfhosted, so maybe a match? https://github.com/chatwoot/chatwoot

This might be overkill but I use chatwoot, has great documentation for self-hosting.

Kniv>Some say I'd have to force a rest day since I had the other day, but after 5s of googling I've seen few promising results, like chatwoot.

Look at ChatWoot[1] too. It has a an OpenSource[2] self-host option. They claim to be a customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc. I have no relationship with them.

1. https://www.chatwoot.com/

2. https://github.com/chatwoot/chatwoot

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