Count tickets opened per organization based on a custom field (ticket type/category)

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  • Liquid

    Liquid markup language. Safe, customer facing template language for flexible web apps.

    • Assuming I understand the ask, I think my approach would be to have a trigger fire when a ticket's custom field is set to "add user to the application." That trigger would notify a webhook. That webhook would be set to the Organization API endpoint with a payload that uses liquid markup to add 1 to the existing Organization's value.

  • InfluxDB

    Power Real-Time Data Analytics at Scale. Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.

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